I'm Ling, a Product & UX designer with two years of experience designing management systems.
I like to communicate with users and experts to understand their points of view in order to resolve usability problems.
Patient Management System
After receiving feedback from clients about the page containing patients' usage data, I conducted user interviews and tests to determine the root cause. Based on the results I redesigned corresponding features to resolve the issues.
Medical Air Bed
I analyzed the workflow of healthcare workers with this product to identify their pain points and consequently redesigned the whole system to improve the workers' time efficiency.